Frequently Asked Questions
How Do You Calculate Your Offer?
We calculate our offer based on the purity, weight, and type of item you bring. Every evaluation is transparent and conducted in front of you to ensure complete trust.
Do I Need to Book an Appointment?
Yes, an appointment is required for an evaluation. You can choose the date and time that works best for your visit with your jewelry.
Do You Buy Broken or Worn Gold?
Yes, we buy broken or worn gold, including damaged jewelry. Each item is evaluated based on its purity and weight, regardless of its condition.
Does the Price of Gold Change Every Day?
Yes. Gold prices fluctuate daily according to international markets. Our offers are calculated based on the current market price at the time of your evaluation.
Is the Evaluation Free?
Yes, the evaluation is completely free with no obligation to sell. You are free to accept or decline the offer.
Can I Decline the Offer if It Doesn’t Suit Me?
Yes. You are never obligated to accept the offer. If it does not meet your expectations, you simply leave with your items.
What Types of Items Do You Accept?
We accept various gold items, including jewelry, coins, bullion, and dental gold. Bring anything you would like evaluated, and we will provide you with an offer.
How Long Does the Evaluation Take?
The evaluation usually takes between 15 and 30 minutes, depending on the number of items you bring.
What Documents Should I Bring?
No specific documents are required, but having a valid ID may help facilitate the process. Simply bring the items you would like evaluated.
When and How Do I Get Paid?
If you accept the offer, payment is made immediately according to legally approved methods (bank transfer, cheque, or other authorized payment methods).
How Do You Verify the Purity of Gold?
We use professional methods such as electronic testing and industry-standard verification techniques to accurately determine gold purity (8K, 10K, 14K, 18K, 21K, 22K, 24K).
Is the Process Confidential?
Yes. Evaluations are conducted by appointment to ensure the confidentiality and security of every client.